But a one-off incident on a typical weekday, on my way to the office gripped my attention. The Mumbai Indian within me woke up and then my random thoughts pondered over ‘the rudest city’ chapter of June 2006…
There was this old lady in my bus waiting impatiently to buy a ticket with a Rs.100 note. The TC refuses to give her the ticket and tells her to produce a lower denomination note. An argument ensues and she gets even more impatient each time. Both of them ran out of change and therefore out of options. Finally the TC even suggests that she travel ticket-less on the pretext that being an old lady, she could get away with some excuse if got caught. But she was getting all the more tensed. Finally, becoming aware of the apprehension of the old lady, another lady bought the Rs.10 ticket for her. The old lady could only repay Rs.2 but the smile and relief on her face articulated her gratitude all the more. Rather than being passive and unresponsive, the lady did show her concern towards her and thus her involvement. This was just a simple episode of the routine daily life series. Not so important yet so significant an event to make an impact on one’s life.
In fact, Mumbai has its share of grey shades too. The displeasure expressed by Yuvraj Singh (captain of the Kings XI Punjab team) after their victory over the Mumbai Indians in Mumbai during an IPL match corroborates the fact. Cheering and rooting for the home team is but natural, but what would you call slamming, reproving every move of the non-home team? I had witnessed the Mumbai Indians versus Kolkata Knight Riders match at Wankhede. The other team had to only settle with the boos and cat-calls of the crowd. Shoaib Akhtar gets Tendulkar out and what he gets to hear is a series of foul and offensive terms from the roaring mob. All he could do is turn to the crowd and give a helpless expression of ‘Isn’t that what I’m supposed to be doing? Isn’t that what I’m getting paid for?’ It was indeed a sad sight. My heart reached out to them. But it was a mere hundred like me against thirty thousands.

- whether the salespeople in a store thanked the reporters on a purchase;
- and whether they were helped in collecting flying papers when they intentionally dropped a folder full of papers at a crowded place.